general
The "Matanya" website, hereinafter www.matanyah.co.il, developed and operated by the "Matanya" company, serves as a catalog site for ordering products. .
The provisions of these Terms and Conditions will apply to any use you make of the Site and any purchase you make through the Site, and will constitute the legal basis for any discussion between you and "Mataniya". As a result, you are requested to read these Terms and Conditions in their entirety and carefully.
Browsing the website and/or purchasing products and/or services offered for sale on it, constitutes your agreement to accept and act according to the regulations. Therefore, if you do not agree to any of its terms, you are requested not to make any use of the website.
Wherever in these regulations the masculine is used, it is also meant to be feminine by implication.
The chapter titles are provided for the user's convenience and orientation and will not be used in the interpretation of the regulations.
Delivery date
Depends on the type of product and will be determined when ordering
Prices and payments
Your payment will be made using the credit card whose details you provided, at the price that appears next to the products you ordered.
""Matanya" may change product prices and handling and shipping fees from time to time. The price valid for the order you placed is the price that will be published on the site when you complete the ordering process.
All prices listed on the site include VAT unless otherwise expressly stated.
Transaction cancellation/refund conditions
A) Canceling a transaction will be done within 14 days of receiving the product, or the disclosure document, whichever is later.
b) Notification of cancellation will be provided via email/WhatsApp.
C) When canceling a transaction that is not due to a defect or non-conformity, due to failure to deliver the product on the specified date, or any other breach of the contract, the consumer's money will be refunded within 14 days of receiving the cancellation notice, excluding a cancellation fee of 10%, the product will be returned at the consumer's expense.
D) When canceling a transaction due to a defect or non-conformity, or due to failure to deliver the product on the specified date, or any other breach of the contract, no cancellation fees will be charged. The consumer's money will be refunded within 14 days of the cancellation notice. The product will be returned to the "Matanya" account."
e) The product will be returned as far as possible, or reasonable in its original packaging.
f) "Mataniya" has the right to sue the consumer due to a decrease in the value of the product.
Reservations to the right of cancellation: It is not possible to cancel a purchase of products that were made especially for a consumer. or underwent conversion / repair / adjustment, sketch design, or any other expense related to the order.
Matania reserves the right to charge a 10% fee for canceling an order of custom-made products that you ordered incurred from Matania expenses (time, graphic artist, ordering raw materials).
responsibility
A product warranty is given at the time of purchase for each individual product
variance
The interpretation and enforcement of these regulations and/or any action or conflict arising from it, will be done in accordance with the laws of the State of Israel, and will be clarified, if necessary, in the competent courts in each of the district cities of the courts: Tel Aviv - Jaffa, Merkaz, Haifa, Nazareth, Beer Sheva and Jerusalem.
The regulations were last updated in November 2022 and may be changed at any time by "Mataniya", at its sole discretion, provided that the aforementioned change does not affect the rights of customers who have made purchases up to that date. The wording of the regulations as published on the site is the wording that prevails at all times.
